Free Home Delivery Across Pakistan | 24 Hours Delivery in RWP/ISL
Free Home Delivery Across Pakistan | 24 Hours Delivery in RWP/ISL

Return and Refund Policy

Refund Policy

We never want you to make the payment first, the payment will be made once the order is delivered to you and you are 100% satisfied still we can't neglect the exceptions. In case you have made the payment first you will get the refund if:

  1. You haven't received the order within 24 hours
  2. You aren't satisfied with the service
  3. Any item/accessory that comes with the phone and was mentioned on the website is missing

Return Policy

We give value to our customer which is why we don’t just focus on making your pre-shopping experience better but also post-shopping experience.

We have a very simple, straight forward return policy.

You can return the phone if:

  1. Your phone is different from what was mentioned on the website
  2. The phone is defective, broken, or damaged
  3. Any item/accessory that comes with the phone and was mentioned on the website is missing

How to return ?

If you decide to return the phone, the first thing you need to do is make sure you do not lose any packaging material that comes with it and all items in the box must be intact.

  1. Fill the return form
  2. Call us and we can arrange a pickup
  3. Hand over the phone and form to us
  4. We’ll do the necessary quality check and then proceed with the return

To make the return process easy, make sure that:

  1. The phone is in the condition it was delivered
  2. No items from the box are missing or broken
  3. The phone is not used